TRANSCRIPT
Our Core Value #1: Treat every customer as if you were that customer
Real customers.
Real reviews.
Real service.
Customer 1: I bought a new iPhone.
Customer 2: Braun shaver.
Customer 3: 75-inch Samsung TV.
Customer 1: And within two months it fell from my hand. And the back glass was completely shattered.
Customer 3: The TV developed splotches in it.
Customer 4: My phone slides out of my bag when I’m getting out of the shuttle. And as it backs up, I hear it crunch.
Customer 1: I felt heartbroken.
Customer 4: It was really sad and disappointing.
Customer 3: I went over to the Allstate Protection Plans website and emailed the issue in.
Customer 2: I’ve never had such an easy time filing an insurance claim on a product.
Customer 5: And guess what? Allstate fixed it right back up.
Customer 1: They replaced my phone and gave me a new phone.
Customer 3: I had a response back within 24 hours about the issue and that they were going to go ahead and take care of replacing the TV with a newer TV that had all the same features and around the same cost.
Customer 2: The customer service agents I worked with were very knowledgeable and very helpful.
Customer 1: And this is my amazing experience with Allstate Protection Plans. Thank you!
Customer 3: Thank you!
Customer 2: Thank you!
Customer 5: Thanks Allstate!
Award-winning protection.