About Us

life happens. we get you back to good.  

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Since we opened our doors in 1999, technology has been evolving by the minute. 

From our phones to our homes, it seems like everything is getting smarter and more connected. Which is great, until it stops working. Then, we need help—and fast.

That's where Allstate Protection Plans (formerly known as SquareTrade) comes in. Before us, extended warranties were living in the past. The only thing worse than the flimsy protection was the awful customer service. We knew it was time to create protection plans as innovative as the products we protect, and to treat our customers as we'd want to be treated. 

That's how we're changing our industry—and turning a bad service category into something good. Simply put, we're obsessed with customer service. Our mission: We help people enjoy life with the products they love and rely on. 

Of course, no mission is possible without a great team—and ours is one of the best. Our entrepreneurial culture attracts and develops world-class talent by offering exceptional career opportunity matched with humble, honest integrity. If that sounds interesting to you, check out our careers page (click "view open positions" below). We'd love to hear from you. 

View open positions
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Learn more about us

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Careers

Interested in joining our team? Learn more about our current job openings and how to apply. 

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Leadership

Learn more about the Allstate Protection Plans/SquareTrade senior leadership team. 

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IDE

Learn more about our Inclusive Diversity & Equity team and our Employee Impact Groups.

Sustainability

On a mission to save our smartphones, electronics, appliances, furniture, and planet. 

Our business is helping our customers get the most value out of their purchases by making them last longer and work better. That means sustainability is at the core of what we do—but it's just the beginning. We're constantly looking for new ways to be more sustainable every day, in everything we do. And with over 140 million active plans, we can make a real difference. Together. 
 

Read more about Allstate's commitment to sustainability
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Core Values

Customer Obsessed

Treat every customer as if you were that customer.

Innovate

Never stop asking how we can do things better.

Be an Entrepreneur

Use resources wisely. Creativity, smart execution, and long-term thinking are free.

Make an Impact

Be passionate about what you do. Make a difference. Get stuff done.

People Come First

Hire the best. Then respectfully challenge them to do their best.

Integrity

Be honest, be humble. Be you. With our customers, clients, competitors, and each other.

We get you back to good

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Mission Statement

Check out our blog

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Allstate Protection Plans Wins 2024 TWICE VIP Award

COMPANY

Allstate Protection Plans Wins 2024 TWICE VIP Award for Service: Extended Warranty

This is our third win in the Service: Extended Warranty category. 

Allstate Protection Plans Wins 2023 Gold Award for Customer Service in Insurance

COMPANY

Allstate Protection Plans Wins 2023 Gold Award for Customer Service in Insurance

Congratulations to our stellar customer service team. 

Mobile Mythconceptions surveys

BREAKING NEWS

78 Million Americans Damaged Their Smartphones in the Last Year. Were You One of Them? 

The results are in from our latest Mobile Mythconceptions surveys.